Dental Office Administration Program (S115)

Program Description

Leadership Claims

Proudly preparing dental office administrators for more than 25 years.

Program Overview

The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You'll also get ample hands-on experience off-site with a dental partner, so you'll be ready to work upon graduation.  

Full Description

The one-year Dental Office Administration (S115) certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

You will study dental office procedures such as:

  • preparation and maintenance of client records
  • inventory systems
  • recall systems
  • appointment scheduling
  • dental insurance
  • accounting
  • computer literacy (including dental software)
  • oro-facial anatomy
  • industry-specific terminology
  • basic clinical dentistry theory

Your Field Education Options

The field placement component of the Dental Office Administration program provides an important opportunity for you to apply what you've learned in the classroom, including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.

As a student in this program, you can expect to be off-site in placement in semester 2 between January and April. Our students are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, you will have the chance to observe and participate in the day-to-day operations of a dental office.

Career & Postgraduate Study Opportunities

Career Options

Upon graduation from the Dental Office Administration program, you will be prepared to become an integral part of a dental health-care team.

Our Dental Office Administration graduates have found employment as administrative dental assistants within:

  • dental practices
  • specialty group practices
  • dental insurance companies

With experience, you may advance in your career to become a treatment coordinator, supervisor or office manager.

Dental Office Administration graduates are eligible to write the Ontario Dental Assistants Association (ODAA) Certified Dental Receptionist (CDR) examination. If successful, they are recognized as Certified Dental Receptionists. Please visit the Ontario Dental Assistants Association website to learn more about this certification and the associated fees.

Alumni Impact

We are immensely proud of the contributions of our alumni in Toronto and around the globe.

From Michelin-starred restaurants to major construction, entertainment, community and financial organizations, our graduates are truly making an impact across a range of industries.

Latest Alumni Stories

To put it simply, being a George Brown student changed my life. Having graduated from the Dental Office Administration program, I was prepared for situations seen daily in a dental office. I acquired clinical knowledge and through the field placement requirement, my career was launched!

With the specific courses covered, I was taught the fundamentals of administrative dentistry, making me an exceptional candidate for employment.

Most importantly, my time at George Brown College taught me about myself and my passion. I have found a career as a Head Patient Coordinator, an opportunity that arose directly through my field placement!

Knowing I am a valued team member making a difference within my clinic and with our patients is an incredible feeling. There are opportunities for growth within my company and I am excited to see what the future holds.

It all began at George Brown College, and I am proud to be another blossoming Alumni!

Nadia Boduryan
Ontario College Certificate

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