WAVE Dental Clinic Procedures

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Pre-register Here

The following are procedures and processes for the WAVE Clinic: 

Patient Registration Information: 

New and returning clients/patients must register for an appointment. You can register for an appointment by:

or

  • Call us at (416) 415-4547 between 8 a.m. – 3 p.m. 

Please note: Due to an anticipated high volume of calls, we recommend clients/patients use our online registration form for faster service.

  • All new and existing clients/patients must pre-register for an appointment.
  • You will be assigned to a student(s), and they will contact you to schedule your appointment. 

Please note: Clients/patients who register will be granted an appointment on a first-come, first-served basis. It may take several months to be assigned to a student.   

Health Screening & Onsite Safety Process: 

Prior to arrival

  • Prior to the scheduled appointment, all clients/patients will be screened via telephone by their student provider.
  • All patients who have a confirmed appointment must pass a telephone health pre-screening process.
  • All patients are advised to follow good hand hygiene while on campus. Hand sanitizing stations are available at the entrance to the WAVE Clinic.
  • All patients feeling ill or experiencing COVID-19 symptoms or any other acute illness, must reschedule their appointment.
  • All patients who screen probable for COVID-19 or any other acute illness,  will not be treated or allowed to return to the WAVE Clinic until their illness has resolved and/or they have met the Toronto Public Health Guidelines.
  • Any patient who requires an accommodation may be accompanied by one individual.
  • Please inform the student or staff of any required accommodation at the time of the appointment booking.
  • Accompanying individuals should not attend if they are ill or experiencing any acute illness. Attendants will wait outside the Clinic in the reception area unless absolutely required. 
  •  

Upon arrival

  • We ask that you arrive 10 minutes early to accommodate the screening process.
  • Upon arrival to the 3rd floor client reception area, please hand sanitize. Please click here for instructions on how to properly rub your hands while sanitizing.
  • You will be checked in by a client services representative.
  • A client services representative will ask if your student has completed a health pre-screening with you and if you are still feeling well.
  • Upon successful screening (results are negative), your assigned student will greet you in the reception area and escort you directly to the Clinic.
  • Patients with a positive secondary screening will be dismissed from the WAVE Clinic Reception and will have their appointment rescheduled. All positive screening patients should follow Toronto Public Health guidelines.
  • Please expect to pay for your treatment at the start of your appointment during the WAVE Clinic Registration process.
  • We currently only accept debit and credit card payments.
  • We do not accept cash or personal cheques.
  • Patients who arrive late may have their appointments rescheduled.
  • If you become ill with COVID-19 within 10 days after your appointment, please contact us at: