Dental Office Administration Program (S115)
Program Description
Leadership Claims
Proudly preparing dental office administrators for more than 25 years.
Program Overview
The Dental Office Administration program will equip you with a strong combination of the office administrative skills and clinical knowledge necessary to work effectively in a dental practice. We prepare students to work in this sector by providing hands-on field placement opportunities.
Full Description
The Dental Office Administration program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Students may have the opportunity to gain practical experience through exposure to the operation of our WAVE Dental Clinic located on-site at the Daphne Cockwell Centre for Health Sciences, Waterfront Campus.
Your Field Education Options
The field placement component of this program provides an important opportunity for students to apply classroom learning including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
Students can expect to be off-site in placement in semester 2 between January and April. They are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, students will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Courses
Required Courses
SEMESTER 1
| Code | Course name |
|---|---|
| ANAT 1032 | Anatomy and Terminology I |
| CLIN 1001 | The Clinical Environment I |
| DENT 1109 | Dental Office Theory I |
| DENT 1111 | Dental Software I |
| DENT 1120 | Transition to Work |
| DENT 1121 | The Dynamic Dental Practice |
| COMM 1007 | College English |
SEMESTER 2
| Code | Course name |
|---|---|
| ANAT 1059 | Anatomy and Terminology II |
| CLIN 1002 | The Clinical Environment II |
| DENT 1122 | Dental Office Theory II |
| DENT 1123 | Dental Software II |
| DENT 1125 | Field Education |
| HRM 1012 | Developing People |
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Create a positive and inclusive office environment through reflective practice and adherence to professional and ethical standards.
- Manage patient and practice information ensuring privacy, confidentiality and security in accordance with information management legislation.
- Manage appointment schedule and recall systems to meet patient needs and the financial sustainability of the practice.
- Collect, verify, process, code and track insurance and related documents in compliance with industry standards.
- Manage dental office bookkeeping records to meet organizational requirements and legislative guidelines.
- Use management software systems and other office equipment to support the daily operations of a dental practice.
- Utilize knowledge of dental procedures, technology, imaging, structure and conditions when supporting client-centred care and maintaining client records.
- Develop marketing materials for dental practice promotion and for patient education relating to post-procedure care and preventive strategies.
- Contribute to the development, implementation and evaluation of processes related to employee recruitment, selection and onboarding.
- Support dental environment infection prevention and emergency protocols to maintain safe practice.
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2021. Fees are subject to change for programs starting in Fall 2022 and at later dates.
** Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2022. Fees are subject to change for programs starting in Fall 2023 and at later dates.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses, and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- grade 12 English (C or U)
- attending an information session is highly recommended
- basic knowledge of keyboarding skills is recommended
- basic knowledge of computer skills is recommended.
** Mature Student Status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
How to Apply
Domestic students should apply through Ontario Colleges.
Contact Us
For more information, email Yan Sang at yansang.feng@georgebrown.ca
You may also call the George Brown College Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.
Visit Our Campus
Register for an information session where you can:
- talk to faculty in greater detail
- check out our WAVE Clinics
- meet potential classmates
- visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus, where your classes will be held
Dental Office Administration Program (S115)
Apply Now:
Domestic StudentsProgram Description
Leadership Claims
Proudly preparing Dental Office Administrators for more than 25 years.
Program Overview
The Dental Office Administration program will equip you with a strong combination of the office administrative skills and clinical knowledge necessary to work effectively in a dental practice. We prepare students to work in this sector by providing hands-on field placement opportunities.
Full Description
The Dental Office Administration program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Students may have the opportunity to gain practical experience through exposure to the operation of our WAVE Dental Clinic located on-site at the Daphne Cockwell Centre for Health Sciences, Waterfront Campus.
Your Field Education Options
The field placement component of this program provides an important opportunity for students to apply classroom learning including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
Students can expect to be off-site in placement in Semester 2 between January and April. They are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, students will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Your Career
Upon graduation you will be prepared to become an integral part of a dental health care team.
Our graduates have found employment as administrative dental assistants within:
- dental practices
- specialty group practices
- dental insurance companies
With experience, you may advance in your career to become a treatment coordinator, supervisor or office manager.
Graduates are eligible to write the Ontario Dental Assistants Association (ODAA) Certified Dental Receptionist (CDR) examination. If successful, they are recognized as Certified Dental Receptionists. Please visit the Ontario Dental Assistants Association website to learn more about this certification and the associated fees.
Courses
Required Courses
SEMESTER 1
| Code | Course name |
|---|---|
| ANAT 1032 | Anatomy and Terminology I |
| CLIN 1001 | The Clinical Environment I |
| DENT 1109 | Dental Office Theory I |
| DENT 1111 | Dental Software I |
| DENT 1120 | Transition to Work |
| DENT 1121 | The Dynamic Dental Practice |
| COMM 1007 | College English |
SEMESTER 2
| Code | Course name |
|---|---|
| ANAT 1059 | Anatomy and Terminology II |
| CLIN 1002 | The Clinical Environment II |
| DENT 1122 | Dental Office Theory II |
| DENT 1123 | Dental Software II |
| DENT 1125 | Field Education |
| HRM 1012 | Developing People |
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Set up office systems.
- Organize and coordinate appointments.
- Maintain and manage patient records.
- Maintain accounting records.
- Employ correct methods of processing insurance claims.
- Utilize micro-computer systems.
Tuition & Fees
Domestic Tuition
Additional Costs
* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2020. Fees are subject to change for programs starting in Fall 2021 and at later dates.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses, and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
- Attending an information session is highly recommended
- Basic knowledge of keyboarding skills is recommended.
- Basic knowledge of computer skills is recommended.
** Mature Student status (19 years of age or older and no OSSD)
Mature Students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
How to Apply
Domestic students should apply through Ontario Colleges.
Contact Us
For more information, contact the School of Health Services Management at 416-415-5000, ext. 4542 or email Kristina.Autio@georgebrown.ca.
You may also call the George Brown College Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.
Visit Our Campus
Register for an information session where you can:
- Talk to faculty in greater detail
- Check out our WAVE Clinics
- Meet potential classmates
- Visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus where your classes will be held
