Building bridges: Deliah Jackson's 24-year journey of student support at George Brown College

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Deliah Jackson has been a constant presence in the halls of George Brown College (GBC) for over two decades. Currently serving as the Black Student Success Advisor, Jackson's 24-year career at the college is a testament to the power of mentorship and the impact of believing in people's potential.

A journey of growth and discovery

Starting in 2001 at what was then the college's Call Centre, Jackson's path has wound through various departments, each role building upon the last. "The Call Centre provided me with such amazing knowledge because I was able to see things on the back end," Jackson reflects. "You learn about all the programs, all the deadlines – you have no idea what people look like, but you're able to turn these frowns upside down."

Throughout her career, Jackson credits college leaders who saw potential in her that she had not yet recognized in herself. "People see things in me that I never did. I still sometimes don't see," she shares. These people would play a pivotal role in her development, encouraging her to take on new challenges and responsibilities.

Making an impact in the community

One of Jackson's most fulfilling roles was her seven-year tenure in Community Partnerships, where she worked with non-traditional students and at-risk youth. "Those years were probably the most exciting and fulfilling. I grew a lot – I found my voice," she says. During this time, she conducted outreach at high schools and community organizations and worked with young offenders seeking educational opportunities as a way forward.

In her current position with the Black Student Success Network (BSSN), Jackson continues to make a significant impact on students' lives. "All I'm doing is providing an individual with an ear, shoulder, or space," she says modestly. "We may take those small interactions for granted, but they sometimes have the greatest impact on a student's life."

Creating lasting change

For Jackson, the establishment of BSSN as a permanent service represents significant progress in the college's commitment to diversity and inclusion. "It's not just an office; it's an actual space where students, staff, and allies can come and learn from each other and create this new community network," she explains.

Her approach to supporting students is both practical and empathetic. From reviewing resumes to providing academic and career guidance or simply listening, Jackson covers a range of needs. "If this is all I have to do till the day I say adios, I'm good. I'm happy," she reflects.

Legacy of light and joy

When asked about the legacy she hopes to leave at George Brown College, Jackson emphasizes the importance of bringing joy to education: "Life is short, but looking through a lens where a glass is half full can turn your day from gray to light."

 

George Brown College Black Futures Month celebrations continue throughout February. Organized by Black Futures Initiatives with support from the Office of Anti-Racism, Equity and Human Rights Services and other college departments, the entire GBC community is invited to this month's events. Learn more at georgebrown.ca/black-futures. 

Deliah Jackson smile outside of the Black Student Success Network's student space
A staff and student chat in the Black Student Success Network's office