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Research Help

Use the askON button below to begin a live conversation with a human library specialist for general library inquiries, help with research for your assignments, and to find out more about library reference resources.

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Text at: 647-931-1830

AskON Hours

  • Mon - Thurs: 9 a.m. - 9 p.m.
  • Fridays: 9 a.m. - 5 p.m.
  • Sat - Sun: 11 a.m - 5 p.m.
  • Closed on Holidays

Outside of askON hours, please send us your questions through our Library Help online form.

Technology Help

Library Learning Commons staff can help you with technology inquiries such as setting up GBC email on your phone, borrowing equipment, LLC computers and software, and more.

Visit a library Help Desk in person during open hours, or call us between the hours listed below. You may also submit a support ticket online, at any time, through GBC Assist.

Call us for Technology Help:
416-415-5000 x8255

  • Mon - Fri: 8 a.m. - 10 p.m.
  • Sat: 9 a.m. - 5 p.m.
  • Sun: 10 a.m. - 2 p.m.
  • Closed on Holidays

LLC staff are able to provide password resets in person only. To reset your password remotely, follow these steps to resetting your password.