Research Help
Use the askON button below to begin a live conversation with a human library specialist for general library inquiries, help with research for your assignments, and to find out more about library reference resources.
Outside of askON hours, please send us your questions through our Library Help online form.
Text at: 647-931-1830
AskON Hours
- Mon - Thurs: 9 a.m. - 9 p.m.
- Fridays: 9 a.m. - 5 p.m.
- Sat - Sun: 11 a.m - 5 p.m.
- Closed on Holidays
Technology Help
Visit a Library Help desk during open hours, or call us using the contact information below. You may also submit a support ticket online, at any time, through GBC Assist.
Technology specialists can help with inquiries such as setting up GBC email on your phone, multi-factor authentication, starting a 3D print, and more. Please note that staff are able to provide password resets in person only. Follow these steps to reset your password remotely.
Call at: 416-415-5000 x8255
Tech Help Hours
- Mon - Fri: 8 a.m. - 10 p.m.
- Sat: 9 a.m. - 5 p.m.
- Sun: 10 a.m. - 2 p.m.
- Closed on Holidays
Looking for in-person help and want to skip the line? You can book an appointment for help with the following issues:
- AppsAnywhere (support with validation error)
- Office365
- MFA
- Yubikey Distribution
